Good Services (Paperback)
 
作者: Lou Downe 
分類: Business strategy ,
Entrepreneurship  
書城編號: 1592724

原價: HK$252.00
現售: HK$239.4 節省: HK$12.6

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出版社: BIS
出版日期: 2019/11/04
尺寸: 195x130x15mm
重量: 300 grams
ISBN: 9789063695439
 
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商品簡介
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't.

A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.

Lou Downe 作者作品表

eBook: Good Services: How to Design Services that Work (DRM EPUB)

Good Services (Paperback)

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