eBook: ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition (DRM PDF)
 
電子書格式: DRM PDF
作者: Claire Agutter 
分類: Information technology industries ,
Computing & information technology ,
Computer science  
書城編號: 21876141


售價: $259.00

購買後立即進貨, 約需 1-4 天

 
 
製造商: IT Governance Publishing
出版日期: 2020/04/16
頁數: 79
ISBN: 9781787782143
 
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商品簡介
 ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITILFoundation Essentials ITIL 4 Edition is the ultimate revision guidefor candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts.Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:Provides definitions of the key terms and concepts used in ITIL 4;Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; andExplains the key figures and diagrams in the ITIL syllabus.This second edition has been updated to align with amendments to the ITIL4 Foundation syllabus, including:Replacing 'change control' with 'change enablement' throughout;The removal of 'IT' from the definition of a change; andUpdating definitions for customer, sponsor and user.Start preparing for your ITIL Foundation exam - order your copy today.ITILis a registered trade mark of AXELOS Limited. All rights reserved. This book is an official AXELOS licensed product.
Claire Agutter 作者作品表

eBook: ITIL(R) 4 Drive Stakeholder Value (DSV): Your companion to the ITIL 4 Managing Professional DSV certification (DRM EPUB)

eBook: ITIL(R) 4 Drive Stakeholder Value (DSV): Your companion to the ITIL 4 Managing Professional DSV certification (DRM PDF)

eBook: ITIL(R) 4 Create, Deliver and Support (CDS): Your companion to the ITIL 4 Managing Professional CDS certification (DRM EPUB)

eBook: ITIL(R) 4 Create, Deliver and Support (CDS): Your companion to the ITIL 4 Managing Professional CDS certification (DRM PDF)

eBook: ITIL(R) 4 High-velocity IT (HVIT): Your companion to the ITIL 4 Managing Professional HVIT certification (DRM EPUB)

eBook: ITIL(R) 4 High-velocity IT (HVIT): Your companion to the ITIL 4 Managing Professional HVIT certification (DRM PDF)

eBook: Service Integration and Management (SIAM(TM)) Professional Body of Knowledge (BoK), Second edition (DRM EPUB)

eBook: Service Integration and Management (SIAM(TM)) Professional Body of Knowledge (BoK), Second edition (DRM PDF)

eBook: Service Integration and Management (SIAM(TM)) Foundation Body of Knowledge (BoK), Second edition (DRM EPUB)

eBook: Service Integration and Management (SIAM(TM)) Foundation Body of Knowledge (BoK), Second edition (DRM PDF)

eBook: ITIL(R) 4 Direct, Plan and Improve (DPI): Your companion to the ITIL 4 Managing Professional and Strategic Leader DPI certification (DRM EPUB)

eBook: ITIL(R) 4 Direct, Plan and Improve (DPI): Your companion to the ITIL 4 Managing Professional and Strategic Leader DPI certification (DRM PDF)

eBook: ITIL(R) 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition (DRM EPUB)

eBook: ITIL(R) 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition (DRM PDF)

eBook: ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition (DRM EPUB)

eBook: ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition (DRM PDF)

eBook: Service Integration and Management Foundation Body of Knowledge (SIAM(R) Foundation BoK) (DRM PDF)

ITIL Lifecycle Essentials (Paperback)

eBook: VeriSM TM - A service management approach for the digital age (DRM EPUB)

eBook: VeriSM TM - A service management approach for the digital age (DRM PDF)

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