An insider account of life inside care homes, written with humor and poignancy Resident: I feel I want to keep talking. Me: Of course! What do you want to talk about? Resident: My heart. Me: What about your heart? Resident: I feel I want to touch it. Me: Your heart? You want to touch your heart? Resident: Yes, but I'm too frightened. Me: What are you frightened about? Resident: Everything. People. Things. Me: What's frightening you at this very moment? Resident: (Closes eyes). That I'll never be touched again. That I won't be able to get to my heart. Me: Metaphorically? Resident: More carrots please. Whether he's initiating a coup d'