What is it about Room 13? How can a hotel room shape and mould itself to fit the heart's desire of each and every guest? The people who stay in that room feel compelled to record their experiences, and their letters are stored permanently in the Ledger under the Keeper's protection. Delve into these stories and you will ask yourself whether Room 13 is inhabited by ghosts, influenced by magic or simply revealing the true selves of its guests.

The letters in the pages of the Ledger will introduce you to Ellie - an abused young woman who finds the strength to escape her tormentor, to Ernst - whose childhood was blighted by the presence of the Ravensbrück concentration camp, to Helen - celebrating her Bat Mitzvah at the age of seventy-three, and to many others. To some, the room offers love, solace, comfort and peace; to others, it reveals the true evil within them. From the horrors of Vietnam to the magic and myths of Ireland, there is something for everyone here.