| Michelli Joseph 共有 2 項 | ||||
|
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company (Hardcover)
Michelli Joseph, McGraw-Hill, 出版日期: 2008/07/04
|
||
|
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary (Hardcover)
Michelli Joseph, McGraw-Hill, 出版日期: 2006/10/05
|
||
