Mastering Microsoft Dynamics 365 Implementations is a wholistic guide on the right steps to take to implement Microsoft's ERP and CRM business applications. The book is aimed at project managers, IT leaders, business analysts and corporate leaders. Implementing an ERP or CRM system is incredibly difficult. About 60% of projects are over-time and over-budget. It is difficult to know which step to take at which time on a project, and this book intends to provide the information to help navigate this very difficult process.

What sets this book apart is it addresses the detailed steps to successfully implement Microsoft Dynamics broadly. There are a few books specifically about Microsoft Dynamics 365 Finance and Operations, but those books are more specific and become out-of-date quickly. This book is intended to be more useful (and remain current for much longer) by providing a much broader scope of coverage and by not being as specific about the technical specifications of the product. Ultimately, the goal of the book is to increase the success rate of implementations of business applications. Mastering Microsoft Dynamics 365 Implementations is the best guide for going through the steps, in the right order, to make projects successful.