Fast track route to leading change in a fast-moving business world Covers the key areas of change leadership, from collaborativeleadership to relationship management and from efficiency andefficacy to getting organizations ready for change Examples and lessons from some of the world's most successfulbusinesses, including Microsoft, Daewoo, Cisco, The Royal/DutchShell, Komatsu, and ideas from the smartest thinkers, includingAlan Hooper and John Kotter, Jeanie Daniel Duck, John Katzenbachand the RCL team, Daryl Conner, John Adair and Tom Peters Includes a glossary of key concepts and a comprehensiveresources guide