|
|
|
Telephone Techniques
原價:
HK$313.00 
現售:
HK$297.35
節省:
HK$15.65 購買此書 10本或以上 9折, 60本或以上 8折
抱歉! 此商品已售罄, 不能訂購
|
|
|
商品簡介 |
| This five-hour program teaches proper telephone use to help
students develop and maintain professional relationships, project a positive company image, and provide reliable service. The program includes a consumable text-workbook, an instructor?s manual and key, and a 40-minute videotape. In addition to the content listed below, the text also includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary.
|
|
|
|
|
|
