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PRACTICAL COVERAGE OF BUSINESS PROCESS MANAGEMENT FUNDAMENTALS
This concise, easy-to-understand guide provides a straightforward introduction to the tools and techniques required to implement business process management (BPM), and how it can benefit any organization. Written by an instructor at the BPM Institute, What Is BPM? explains the management strategies, integratedmethodologies, and software solutions essential to a successful enterprise-wide BPM implementation. Discover how to roll out a systematic approach to continuous process improvement in your organization and deliver sustained operational performance.
Find out how to:
Identify value chain processes within your organization
Understand the document, assess, improve, and managephases of BPM
Select process improvement tools, such as process mapping, Six Sigma, and Lean
