Intelligent Decision Making Techniques in Quality Management: A Literature Review.- Intelligent Process Control Using Control Charts - I: Control Charts for Variables.- Intelligent Process Control Using Control Charts - II: Control Charts for Attributes.- Special Control Charts Using Intelligent Techniques: EWMA Control Charts.- Trends on Process Capability Indices in Fuzzy Environment.- An Integrated Framework to analyze the Performance of Process Industrial Systems Using a Fuzzy and Evolutionary Algorithm.- A Fuzzy Design of Single and Double Acceptance Sampling Plans.- Intelligent Decision Making Techniques in Quality Management: A Literature Review.- Multivariate Statistical and Computational Intelligence Techniques for Quality Monitoring of Production Systems.- Failure Mode and Effects Analysis under Uncertainty: A Literature Review and Tutorial.- QFD using Intelligent Techniques.- Process Improvement Using Intelligent Six Sigma.- Taguchi Method Using Intelligent Techniques.- Software Architecture Quality of Service Analysis Based on Optimization Models.- Key-Driver Analysis with Extended Back-Propagation Neural Network Based Importance-Performance Analysis (BPNN-IPA).